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Q & A

1. Why do I feel like they are undervaluing my vehicle?
In most cases, they are. Auto companies usually hire a third party to find a lower value for your vehicle. The first offer is usually low.

2. Do I have to accept a first offer for my vehicle?
No.
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There is always a negotiation avenue to a value that makes sense.

3. Why are they taking so long to pay me?
In these cases, they are most likely waiting for both sides to be settled.
Try asking for a release form.

4. How do you determine my car's value when it’s so damaged?
Basically, this process is"selling" your pre-damaged vehicle to your insurance provider.
We determine the value from the current market, based on your vehicle's condition before the accident/damage occurred.

5. Why wouldn't I just find the current value myself?
You certainly can.
It's a lot of work. Our industry knowledge will cut through the red tape, saving you doing this alone.
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